Prices, promotions and promo codes
1. How the Price is Determined
1.1. Seller - Individual Entrepreneur "TB CORP", HERRA store. Prices are indicated in tenge. Before placing an order, the buyer sees the cost of the goods with applied discounts, the delivery cost, and the total amount. Paid add-ons are included only at the buyer's choice.
1.2. If HERRA uses different sales channels, prices and assortments may vary among them. The price applicable to the order is that of the channel where the contract is concluded. A difference with another store or a later promotion does not automatically change the price of a previously agreed purchase.
1.3. The store may change prices for future purchases. The price of a processed order is changed only by mutual agreement of the parties or in other cases provided by law. If there is a discrepancy between the price on the card and the cart before payment, please contact WhatsApp +7 707 122 9876.
2. Promotion Conditions
2.1. For each promotion, before its start, the period, participating products, the amount or method of calculating the discount, quantity limitations, minimum order amount if applicable, and rules for combining with other offers are published. Limitations must be available before placing an order.
2.2. If the promotion does not allow for the accumulation of discounts, the offer specified in its conditions applies. The store shows the actual final price before accepting the order. Unannounced limitations do not apply retroactively.
2.3. The quantity of promotional goods may be limited. The end of the promotion or depletion of the allocated quantity affects future orders; an already concluded contract is fulfilled under the agreed conditions.
2.4. The promotion does not guarantee the availability of all shades and volumes. Replacement of the selected product with another name, shade, or volume is carried out with the buyer's consent.
3. Promo Codes
3.1. The promo code is entered in the designated field before placing the order. The buyer checks whether it has been applied and to which products. The validity period, assortment, number of applications, and other limitations are specified in the conditions for issuing the code.
3.2. The promo code is not considered cash and cannot be exchanged for money if it is provided free of charge as a means of obtaining a discount. This rule does not apply to paid gift cards or certificates.
3.3. Use of the code after the expiration date, beyond the established number of applications, or not for the designated products may be rejected before the contract is concluded. Discovering a calculation error after processing does not give the store an unconditional right to withhold payment or demand additional payment.
3.4. In cases of signs of abuse, the store has the right to verify compliance with the published conditions of the promotion and limit further use of the code in case of confirmed violation. The consequences for an already concluded contract are determined by law and the agreement of the parties.
4. Return of Discounted Purchases
4.1. The discount does not cancel the legal rights to return or exchange. When returning, the actual amount paid for the goods and mandatory recalculation in cases provided by law are taken into account.
4.2. When a general discount applies to several products, its distribution is reflected in the order calculation. In the case of a partial return, the store provides a clear calculation for the returned item. No arbitrary penalties or hidden fees for returns are charged.
4.3. A free promo code is not refundable in cash. The possibility of its reuse is determined by the published terms of the promotion. The rules for paid certificates and bonus programs apply only when they are launched and published separately.
4.4. Questions regarding pricing and the application of discounts can be directed to WhatsApp at +7 707 122 9876.